Over 30 years of serving homeowners
We had our A/C and furnace replaced and the experience was excellent!
Our A/C unit had gone out with a stretch of 90+ degree days ahead. I called Shackelford in the morning and within an hour or two the owner, Mike, came out to our house and assessed the situation, and helped us decide what units would be best for us. About an hour or two after that he had a tech at our house to begin work. The tech that came out, Jim, was very professional and courteous. He talked us through everything we need to know to use our new furnace/AC and how to take care of them.
Once the work was done, the owner checked in with us again to make sure we were happy with the work and to let us know that if we ever need anything they’ll be right there for us.
I was extremely pleased with how fast they got out to our house and how the owner and tech were focused on making sure we were informed and pleased with the work.
I will definitely be using Shackelford for all of our HVAC needs from now on!
Thank you for your prompt service in replacing our air conditioner last Friday. Your company went over & above the call of duty to get us taken care of. We truly appreciate it!
See what our customers are saying about us…
“Thank you for your prompt service in replacing our air conditioner last Friday. Your company went over & above the call of duty to get us taken care of. We truly appreciate it!” – The Petersons. Oregon, WI
“I just wanted you to know what an awesome job Jim & Dave did yesterday. They were timely, informative and cleaned up superbly. You’ve got a great team in those two. Thanks again to all.” – Wally H. Monona, WI
“I just wanted to express my sincere gratitude for the service I was given in replacing my furnace. Being single and never having dealt with this situation before, I was extremely frantic and anxious. Every member of your staff that I had the pleasure to speak with put my anxiety and worries at ease. The whole process from the start to finish was handled so professionally and for that I am extremely grateful. You can be guaranteed I will be referring your company to any and all of my family and friends. Thanks again for all you did.” – Becky W. Madison, WI
“Thanks so much for your patience and help over the phone, and for getting the furnace parts we needed to keep warm. I will definitely recommend you if anyone I know needs heating or cooling service.” – Christy A. Fitchburg, WI
“Thank you for the great customer service. When it’s time for us to purchase/repair our furnace or air conditioner we will call Shackelford and we’ll recommend you to all our friends as well! Thanks again.” – John O. McFarland, WI
“Mike, thank you so much for your prompt and efficient service installing our central A/C unit (especially for staying late to put it in and on such a hot day.) The unit is working beautifully. Your company comes highly recommended from many of my friends and neighbors in Oregon. I can see why. I will recommend your company as well.” – Ed L. Oregon, WI
“Thank you so very much for making an extra special effort to come over so quickly after my call. It feels good to come into a cool house after being out in the hot, humid weather. Thanks again for your promptness.” – Margaret M. Verona, WI
“Thank you for the very professional manner in which you serviced our furnace.” – Jane S. Sun Prairie, WI
“I will remember how kind you were to come out on a Sunday to fix our A/C. And when you didn’t have the needed capacitor, you rigged something up to make it cool enough to get through the night. Thank you for going above and beyond, especially on a weekend. You can be sure you will get all of our business and we’ll recommend Shackelford too.” – Colleen P. Waunakee, WI