Meet The Team

Mike Hoffer, owner

Mike and Holly acquired Shackelford in 2003 from the founder Tom Shackelford. Since then the company has grown considerably from a primarily Oregon only business into Madison and all of it’s surrounding communities. Mike and Holly enjoy golfing and stay busy with their childrens sports and activities.

 
 
 
 
 
 

Jim, New Construction & Install Manager

Jim has been with Shackelford since 2004 and handles all our new construction work and you may see him at your replacement. He and his family enjoy sports, boating and their new dog.

 
 
 
 
 
 

John, Service Manager

John has over 25 yrs experience in the HVAC industry and has been on our team for 5 years. John and his son spend time playing hockey and raising pigs.

 
 
 
 
 
 

Hunter, Service/Install

Hunter started at Shackelford in 2019 and has quickly become a very knowledgeable service tech and installer, and a customer favorite. When not at work Hunter enjoys spending time with his family and dog.

 
 
 
 
 
 

Holly, Office Manager

Holly began working at Shackelford full time in 2015. Answering the phone, scheduling, billing, handling marketing, social media and product warranty and registration are all her areas.

 
 
 
 
 
 

Sheri, Customer Service & Scheduler

Sheri is the friendly voice on the other end of the phone when you call for service to schedule an appointment. She has a background in dental care and was first a customer of Shackelford Heating and Cooling before joining the team. She and her husband have two children and enjoy traveling to Door County in their free time.